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Frequently Asked Question

Can I order a custom cushion size from CushionsAndUmbrellas.com?

We will be more than happy to help you with your custom cushion order.  Please feel free to contact us as soon as you have your measurements.  Take a moment to read through our measuring outdoor cushions guides to get the correct spec’s you need.  Also, while you are working on measurements, it’s probably a [...]

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Can I get fabric swatches from CushionsAndUmbrellas.com?

We’re terribly sorry but at this time we are not able to provide fabric swatches for standard orders.  If you’re interested in getting Sunbrella fabric swatches, there is a service available from OutdoorFabrics.com for swatches.

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I’m Not Sure Where to Start. Can You Help?

I’m not sure where to start. I know I want cushions for my furniture, or a beautiful patio umbrella, but I’m not sure about the different types of cushions, or what kind of umbrella I can get. Is there a guide? Can you help? Of course we can help. In fact, we’ve gone one step [...]

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What type of fabrics do you carry?

We carry 100% solution dyed acrylics, premium outdoor olefin, outdoor polyprint, outdoor polyester, solution dyed polyester, and traditional outdoor vinyl. We have taken great care in sourcing outdoor fabrics that have proven themselves time and again to performing in an outdoor environment.  Our 100% solution dyed acrylic comes from Sunbrella, as well as Outdura; two [...]

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All of your products are available in all of your fabrics?

Most of our patio umbrellas and patio cushions come in the same fabrics. However, to maximize the our offering, some patio cushions will come in fabrics that are not available in our patio umbrellas, such at our B series PolyPrint fabrics.  Why?  Well, these great outdoor printed fabrics work very well with cushions, but because [...]

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How long does it take to ship my order?

Normally, orders can be shipped as soon as the cushion or umbrella is available. All of our products are made to order, and the standard processing time is 10 business days.   However, because of the custom nature of some of our products, shipping times can vary.  For instance, some of our custom covers, like the  [...]

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How do you ship your products?

We ship all products via UPS Ground and FedEx Ground unless otherwise specified. For more information on our shipping policies, please read up on our customer service policies.

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What happens if there is freight damage?

When the furniture arrives it is imperative that you inspect each box. Should there be damage to a box, inspect the contents, and write your findings on the freight bill (regardless of what the driver may tell you) before you sign for the delivery (damaged goods are left with you). In the event of damage [...]

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Is shopping at CushionsAndUmbrellas.com Secure?

When you shop at CushionsAndUmbrellas.com, you don’t have to worry about credit card safety. We have implemented very stringent security measures to guarantee that your credit card purchases are safe.

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