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Shipping

What is the total shipping cost of my order?

Shipping on our products is Free.  All products are shipped via Fedex or UPS Ground Service.  You will receive an email with your tracking information as soon as it becomes available.

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How long does it take to ship my order?

Normally, orders can be shipped as soon as the cushion or umbrella is available. All of our products are made to order, and the standard processing time is 10 business days.   However, because of the custom nature of some of our products, shipping times can vary.  For instance, some of our custom covers, like the  [...]

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How do you ship your products?

We ship all products via UPS Ground and FedEx Ground unless otherwise specified. For more information on our shipping policies, please read up on our customer service policies.

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What happens if there is freight damage?

When the furniture arrives it is imperative that you inspect each box. Should there be damage to a box, inspect the contents, and write your findings on the freight bill (regardless of what the driver may tell you) before you sign for the delivery (damaged goods are left with you). In the event of damage [...]

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